Frequently Asked Questions
Frequently Asked Questions:
***All orders are confirmed on "first-come first-serve" basis....so plan ahead!***
When should I place my order? Place your order at least 2 week in advance during April through July as these are popular months for weddings. During the rest of the year we require only 10 days notice for orders. We recommend you place your order as soon as possible to avoid any last minute disappointments. We take orders up to 1 year in advance.
How many butterflies should I order? The average order is 2 dozen per 50 guests. For an individual butterfly release you can order one per guest or couple, or select certain guests to participate, such as the wedding party and family. Or, releasing a several dozen butterflies at once from a basket by the bride and groom is also very attractive.
How warm does it need to be to release Butterflies? Butterflies will only take flight when the temperature is above 62 degrees, but the warmer the better!
What if I place an order, but the weather turns out bad? If you see that the weather is going to drop the day before the wedding, give us a call and we will gladly cancel the order and refund the full purchase amount. We don't penalize you for Mother Nature's indecisions!
Can I release butterflies at night? There must be at least 30 minutes of light left once you release them so they can find a place to roost for the evening. To find the exact time that the sun will set for your date and location visit
How do the butterflies survive shipping? Each butterfly is fed, exercised and carefully placed inside a glassine envelope for their safety. They are surrounded by soft padding and packaged in an insulated cooler with a "cool-pack." The cool temperature combined with minimal light keeps the butterflies calm and naturally inactive during shipping. Butterflies are sent via overnight delivery to arrive the day before your event. Each butterfly is fed, exercised. They are placed in a triangular envelope and packaged in an insulated cooler with a "cool-pack." The cool temperature combined with minimal light keeps the butterflies calm and naturally
What should I do when my Butterflies arrive? Complete instructions on how to care for and release your butterflies will accompany your order, or click HERE to read them now. When they arrive, simply place the shipping container in a cool, dark area so they will remain calm and inactive.
What happens to them after release? We ship butterflies the PAWB has approved for your area of the country so that only butterflies indigenous to your area are released. If you have flowers and host plants for the butterflies nearby, they may stay a while or even take up residency for the remainder of the season.
Butterfly Care and Release instructions:
1) WHEN THE BUTTERFLIES ARRIVE: Butterflies are sent via overnight delivery to arrive the day before your event. Open the top of the package for ventilation and store the butterflies in a cool, dark place away from direct light until ready to transport to the event. This will keep them calm. If you have room in your refrigerator, place the cooler into the refrigerator (NOT FREEZER) overnight. Your only commitment is to keep the box in a cool, dark place until you are ready to transport them to your event. When transporting the butterflies, do not leave them in a parked car for more than a few minutes, especially if it is a warm day, and remember to keep them covered and away from direct sunlight.
2) TO RELEASE BUTTERFLIES INDIVIDUALLY: Open the top of the shipping container to expose the butterfly envelopes to light and allow them to warm (5 minutes if cooler day or less is necessary if the day is warm and sunny). This stimulates the butterflies and will make them active again. Then pass out the butterfly envelopes at the appropriate moment. The butterflies are released by simply unfolding the envelopes to open them. As soon as the envelope is open wide enough for the butterfly to flap a wing, the butterfly should take flight. The majestic butterflies will wing their way into the air creating a brilliant show-stopping splash of color. If they find nectar flowers in the immediate area they may even hang around for a while to delight you and your guests before going off to start a new lifecycle.
3) TO RELEASE BUTTERFLIES FROM A BASKET: Transfer the butterflies
into a prepared release basket or other attractive release container.
To remove the butterflies from the envelopes, gently hold the butterfly's
body in place from the outside of the envelope at the thorax (where
the legs are attached) to steady the butterfly inside the envelope and
open the envelope flap with the opposite hand. Grasp the butterfly's
wings between your thumb and forefinger just above the thorax and pull
it free of envelope. While you should apply a firm, but gentle, touch,
you need not be concerned about injury to the wings from touching them.
The scales (coloring) do not affect its ability to fly. Transfer the
butterflies to a basket BEFORE transporting to the wedding, and keep
the basket covered (a towel) to shield them from light until arriving
at the location. Warm them up prior to the release by exposing them
to light (15 minutes if cooler day or less is necessary if the day is
warm and sunny) OR they may be left exposed on display for the length
of the ceremony if you wish, as long as they are not in direct sunlight.
The light stimulates the butterflies and makes them active.
4) DURING THE RELEASE: As they emerge from their envelopes or release baskets, an appointed guest can read the words from the Indian Butterfly Legend below. Or you may certainly write your own dedication to provide a cue for the butterfly release. Then, enjoy the moment and celebrate the day. The butterflies certainly will.
Our commitment to customer satisfaction does not end when you make your purchase, but only when you have experienced the everlasting joy of your successful butterfly release!